The heart of any business is communication; it’s vital to keep businesses moving. When talking about communications in business, the first thing that springs to mind is the business telephone system. It enables communication between the 3 key stake holders; customers, suppliers and staff. A business phone system is the backbone of a company’s infrastructure; so it needs to solid and stable and as cost effective as possible.
When a customer rings to enquire about a product or service, the first thing they notice is how the phone call is handled; have I been put through to the right person, was the phone ringing for ages before anyone picked it up? The customer on the end of the phone doesn’t care how big or small your business is, they just want to deal with someone professional and efficient. Having a professional phone system will give your clients the first impression you want. Having the right business phone system, not only helps you to portray a professional image, but can also capture and record information for commercial and legal purposes.
Trixbox Pro is built on a unique architecture that has the reliability of a premise based system, but with the flexibility of a hosted system. Which means you can get automatic software updates, continual monitoring of your system, even when you’re asleep! So you know if there are any issues, they’ll get dealt with quickly and efficiently. The system also offer PSTN fallback, meaning that if you’ve chosen the VoIP route for outgoing calls, and the internet fails, the trixbox Pro system will automatically switch to your PSTN line seamlessly; ensuring no calls are lost.
The Gold Business Phone System includes 5 user licences for trixbox Pro Enterprise Edition. It’s an Asterisk-based PABX system which uses bespoke trixbox appliance hardware; designed and tested specially for trixbox Pro, so it works every time! You’ll also get 5 Polycom 550 IP phones, great phones that are certified to work with the trixbox appliance. You’ll get all the Standard Edition features like Auto-Attendant (IVR), Voicemail, Call Transfer, PSTN fallback, Call Forwarding; as well as Outlook Integration, Conference Bridging, Extensions Groups, Routing by Direct Dials and many more. For a full list of Enterprise Edition features, please click here………
It’s ideal for small to medium businesses that are serious about communication with clients and staff alike. It’s a cost effective solution; giving you the professionalism of a much larger organisation. More effective communication means more time for employees to work with clients in other areas, such as increasing sales, customer service etc.
Trixbox has been in existence for many years now, having over 140,000 users in over
130 countries. It’s the most stable and widely used Asterisk PABX system around
the world. Just Google trixbox and find out it’s popularity. trixboxshop has been
working with PABX systems for many years and has the experience and know-how to
implement a cost-effective solution for your business.
trixbox is so easy to install, it’s based on IP (Internet Protocol) so most it’s
basically ‘plug and play’. It’s so easy to use and install, you can easily be up
and running, making calls by the end of the day. It’s based on enhanced LAAMP (An
open source bundle of Linux®, Apache™, Asterisk®, mySQL® and PHP) The trixbox dashboard
provides easy to use, Web-based interfaces to setup, manage, maintain and support
your complete IP-PBX system.
| Features | Standard Edition | Enterprise Edition |
| Auto Attendant (IVR) |
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| Voicemail |
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| Voicemail to Email |
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| Music-on-Hold (2 Playlists) |
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| Scheduler |
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| Night Mode |
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| Analogue & IP Phones |
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| Ring-All (Blast Group) |
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| Call Forwarding |
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| Name Directory |
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| Direct Dials |
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| Unlimited VoIP Accounts |
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| PSTN Fallback |
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| Telecommuters |
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| Branch Office Support |
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| Web-based Control Panel |
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| FONcall |
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| Powerful Reporting |
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| Hands-free Auto Phone Provisioning |
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| Fax Support |
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| BLF Support |
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| BRI Detection |
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| E1/T1 Support |
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| Live Backup Server |
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| Multiple Deployment Management |
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| Outlook Integration |
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| Custom CTI (AGI) |
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| Conference Bridging |
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| Extension Groups |
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| Routing by Direct Dials |
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| Intercom / Zone Intercom |
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| Voicemail Groups |
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| Advanced Call Forwarding |
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| Call Return |
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| Call Out |
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| Report Exporting (.csv) |
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| Custom Caller IDs |
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| IVR Authentication |
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| SMS/Pager Voicemail Notification |
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| Upload Voice prompts |
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| Alerts & Notifications |
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| Trunks Status Pages |
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| Real-Time System Graphics |
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| FindMe |
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| Boomerang Mobile Integration |
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| Call Screening |
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| Music-On-Hold (Unlimited) |
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| Historical System Graphs |
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It’s suitable for any type or size of business where there’s a need for a robust telephony platform. No matter how big or small; it allows you to integrate with your existing setup or with database applications for a more streamlined telephony system. For instance, you could have the client / customers contact information flash up on screen when they call in, so the relevant person can answer the call.
No problem, trixbox can handle hundreds of extensions, phone lines and locations. So you can just keep adding as many extensions or lines as your business needs.
Well, strictly speaking; nothing. But if you plan to use the system in an office, you need CAT5 cabling or a Wireless Network infrastructure. The phones that are supplied with this package are PoE enabled, therefore it is recommended that you have a PoE switch for ease of use and maintenance. If you do not have CAT5 cabling installed, then you can use Wi-Fi enabled phones and be wireless.
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