The Business Phone System for the Small to Medium Business

The heart of any business is communication; it’s vital to keep businesses moving. When talking about communications in business, the first thing that springs to mind is the business telephone system. It enables communication between the 3 key stake holders; customers, suppliers and staff. A business phone system is the backbone of a company’s infrastructure; so it needs to solid and stable and as cost effective as possible.

What’s the big fuss about?

When a customer rings to enquire about a product or service, the first thing they notice is how the phone call is handled; have I been put through to the right person, was the phone ringing for ages before anyone picked it up? The customer on the end of the phone doesn’t care how big or small your business is, they just want to deal with someone professional and efficient. Having a professional phone system will give your clients the first impression you want. Having the right business phone system, not only helps you to portray a professional image, but can also capture and record information for commercial and legal purposes.

Hybrid-Hosted Architecture

Trixbox Pro is built on a unique architecture that has the reliability of a premise based system, but with the flexibility of a hosted system. Which means you can get automatic software updates, continual monitoring of your system, even when you’re asleep! So you know if there are any issues, they’ll get dealt with quickly and efficiently. The system also offer PSTN fallback, meaning that if you’ve chosen the VoIP route for outgoing calls, and the internet fails, the trixbox Pro system will automatically switch to your PSTN line seamlessly; ensuring no calls are lost.

What’s included in the Gold Business Phone System Package?

The Gold Business Phone System includes 5 user licences for trixbox Pro Enterprise Edition. It’s an Asterisk-based PABX system which uses bespoke trixbox appliance hardware; designed and tested specially for trixbox Pro, so it works every time! You’ll also get 5 Polycom 550 IP phones, great phones that are certified to work with the trixbox appliance. You’ll get all the Standard Edition features like Auto-Attendant (IVR), Voicemail, Call Transfer, PSTN fallback, Call Forwarding; as well as Outlook Integration, Conference Bridging, Extensions Groups, Routing by Direct Dials and many more. For a full list of Enterprise Edition features, please click here………

Who will benefit from the Gold Business Phone System Package?

It’s ideal for small to medium businesses that are serious about communication with clients and staff alike. It’s a cost effective solution; giving you the professionalism of a much larger organisation. More effective communication means more time for employees to work with clients in other areas, such as increasing sales, customer service etc.

Why trixboxshop?

Trixbox has been in existence for many years now, having over 140,000 users in over 130 countries. It’s the most stable and widely used Asterisk PABX system around the world. Just Google trixbox and find out it’s popularity. trixboxshop has been working with PABX systems for many years and has the experience and know-how to implement a cost-effective solution for your business.

trixbox is so easy to install, it’s based on IP (Internet Protocol) so most it’s basically ‘plug and play’. It’s so easy to use and install, you can easily be up and running, making calls by the end of the day. It’s based on enhanced LAAMP (An open source bundle of Linux®, Apache™, Asterisk®, mySQL® and PHP) The trixbox dashboard provides easy to use, Web-based interfaces to setup, manage, maintain and support your complete IP-PBX system.

Enterprise Edition Features Included:

Features Standard Edition Enterprise Edition
Auto Attendant (IVR)
Voicemail
Voicemail to Email
Music-on-Hold (2 Playlists)
Scheduler
Night Mode
Analogue & IP Phones
Ring-All (Blast Group)
Call Forwarding
Name Directory
Direct Dials
Unlimited VoIP Accounts
PSTN Fallback
Telecommuters
Branch Office Support
Web-based Control Panel
FONcall
Powerful Reporting
Hands-free Auto Phone Provisioning
Fax Support
BLF Support
BRI Detection
E1/T1 Support
Live Backup Server
Multiple Deployment Management
Outlook Integration
Custom CTI (AGI)
Conference Bridging
Extension Groups
Routing by Direct Dials
Intercom / Zone Intercom
Voicemail Groups
Advanced Call Forwarding
Call Return
Call Out
Report Exporting (.csv)
Custom Caller IDs
IVR Authentication
SMS/Pager Voicemail Notification
Upload Voice prompts
Alerts & Notifications
Trunks Status Pages
Real-Time System Graphics
FindMe
Boomerang Mobile Integration
Call Screening
Music-On-Hold (Unlimited)
Historical System Graphs

Is the Gold Business Phone System Package suitable for my business?

It’s suitable for any type or size of business where there’s a need for a robust telephony platform. No matter how big or small; it allows you to integrate with your existing setup or with database applications for a more streamlined telephony system. For instance, you could have the client / customers contact information flash up on screen when they call in, so the relevant person can answer the call.

What if my business grows?

No problem, trixbox can handle hundreds of extensions, phone lines and locations. So you can just keep adding as many extensions or lines as your business needs.

What do I need if I bought the Gold Package?

Well, strictly speaking; nothing. But if you plan to use the system in an office, you need CAT5 cabling or a Wireless Network infrastructure. The phones that are supplied with this package are PoE enabled, therefore it is recommended that you have a PoE switch for ease of use and maintenance. If you do not have CAT5 cabling installed, then you can use Wi-Fi enabled phones and be wireless.

I may need to be convinced; do you offer FREE consultancy?

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